Crystal Clear Expectations

Crystal Clear Expectations

I simply did not understand how my customers could expect all this extra work. It made no sense that my employees were making rudimentary mistakes. How was I on such a different page than my customers and employees?Were they just bad customers? Was my team just...
3 simple steps to delegating your most time sucking tasks

3 simple steps to delegating your most time sucking tasks

“But how do I create a system? It sounds complicated” I hear this a lot.  Entrepreneurs who are used to doing everything themselves feel intimidated by the idea of systems (and delegation).  They think one or all of these thoughts: No one can do it as well as me so...

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